LANGUAGE AND EDUCATION AGENCY

Learn to say NO and maintain boundaries.

clear boundaries + nonviolent communication = better relationships

This course will teach you how to assert yourself confidently without conflict, communicate with respect, work with your own emotions, and deal with manipulative or demanding behavior from others. You will gain skills that will strengthen your empathy, emotional resilience, and ability to maintain healthy boundaries in personal and professional situations.

EMPATHETIC ASSERTIVENESS

How does the workshop help?

• You will better understand your emotions and those of others, enabling you to respond calmly, respectfully, and without unnecessary conflict
• You will learn to express your needs, boundaries, and opinions clearly and confidently without hurting others or suppressing yourself.
• You will acquire practical communication techniques that will help you handle difficult conversations, criticism, and disagreement with greater ease and confidence.
• You will strengthen your relationships at work and in your personal life through a balanced combination of empathy and assertiveness.
• You will immediately put your new skills into practice through specific exercises and real-life model situations.

Who is this workshop intended for?

What will I learn during the course?

✅ Say NO clearly, calmly, and without feeling guilty

✅ Set and maintain healthy personal and professional boundaries.

✅ Use assertive techniques in everyday conversations.

✅ Formulate messages using "I" statements that reduce conflict and increase understanding.

✅ Respond to pressure, manipulation, and challenging emotions from others.

✅ Work with your own emotions during communication.

✅ Handle difficult or tense situations with greater confidence and empathy.

✅ Negotiate and assert yourself in a way that keeps relationships functional and respectful.

Price:

7 623 Kč

Duration:

8 hodin

Place of event:

Capacity:

Maximum of 10 participants

Upcoming workshops:

We cooperate with ADIVIO s.r.o.

Channel Crossings is expanding its offering to include soft skills and, thanks to its collaboration with its subsidiary Adivio, is providing clients with professional, high-quality training programs. We are responding to the growing demand for soft skills development, which we offer in the form of courses in English and targeted corporate training. Adivio, with more than 20 years of experience in corporate training, provides training for all levels of employees, including top management.

Frequently asked questions

Will we also focus on managing emotions? 

Yes—working with emotions is a key part of the course. You will learn to manage pressure and tension during conversations and to respond consciously rather than impulsively.

Is the course also suitable for people who have trouble saying NO?

Yes. The course focuses directly on setting healthy boundaries and asserting yourself without feeling guilty. Participants will gain practical tools for saying no calmly and respectfully.

Will the course help me in my personal life?

Yes. The principles of assertiveness, working with boundaries, and empathy are universal and will bring clear benefits both at work and at home.

What if I am more of an introvert or an insecure type?

The course is also suitable for introverts—assertiveness is not about being loud, but about clear, calm, and respectful communication. It is often the more gentle types who benefit from it the most.

What should I bring to the course?  

You don't need to bring anything except your own computer! We will provide everything else – from materials for taking notes to sufficient drinking water.

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